People will write just about anything. “A new study shows…” is usually my first clue that whatever follows will contradict what has been said before, and more than likely comes…
Category: Tech Support
I’ve done a fair bit of tech support, training and process consulting. And yes, I’ve done a bit of answering questions on online forums. See if you recognize this scenario.…
This article is really written about CAD and engineering software in general, but could be applied to a number of different tools where you need to get technical support. A…
Some of my long-time Dezignstuff readers know that I’ll sometimes make an obscure stretch to play word association games. If you understand the connection between the image on the right…
Being self taught kind of sucks. I know. I was self taught in SolidWorks. I worked at a company that bought the software, had me scheduled for training, and then…
A great discussion of veterans started on the Topic Ideas page, and it was so important, I thought I needed to move it to its own blog post. Your experience…